Online Shopping
Can I Change Or Cancel My Order?
Because we seek to fulfill orders the day that they are placed, we allow changes to shipping addresses up to 15 minutes after you submit your order.
My Order Has Arrived And Is Damaged, What Do I Do?
We’re sorry that your order has been damaged. Please let us know as soon as possible.
I Want To Return Something I’ve Ordered, What Do I Need To Do?
Please see our Returns Policy for an explanation of the next steps.
Can I Use Any Credit/Debit Card To Pay For My Order?
We accept card payments from American Express, Visa and Mastercard debit and credit cards.
When Will My Credit Or Debit Card Be Charged?
Your credit or debit card will be charged the moment that we have accepted your order and processed your payment.
Is My Payment Secure?
Yes, our site is configured so that your payment is 100% secure and where you choose to save your payment details later these are stored safely and encrypted.
Where Can I Buy Johnstone's Paint Near Me?
To find your nearest stockist visit our store locator.
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